- If your pet is 10+ years old or under 18 months old, they will receive an extra walk early afternoon
Your pet will not come into direct contact with any other pets during their stay. We do allow housemates to enjoy walks, play and to stay in luxury suites together. Pets must get along well and if any fights occur, we will separate them immediately.
We offer activity sessions for an extra fee. These sessions are 15 minutes with a staff member and could be playtime, cuddle time or an extra walk.
If you pick up before 1 pm or Saturday morning, you will not be charged for the day. We do offer pick-up in the evenings on Saturday and Sunday for an extra fee.
Luxury suites are recommended for our canine friends as our feline friends may get stressed out from the noise. The cat boarding is upstairs in a quiet room.
An emergency contact MUST be given at drop off in case we cannot get ahold of you.
Unless other arrangements have been made, pets will only be returned to their owners. Please do not have an alternate person pick up without letting us know ahead of time.
We welcome you to call and check on your pet during our normal business hours. You will speak directly to a kennel tech associate for an update on how your pet is doing during their stay with us.
Our boarding facility is open 7 days a week and our clinic is closed on the weekends. The phones are off on the weekends and voicemail is checked each shift for any updates for boarding patients. If staff need to contact you with any updates or medical concerns it will be from the boarding cell phone not our regular clinic number.
There is a DVM on call every weekend.
We love taking pictures of our canine and feline friends and may post on our Facebook page so be sure to check it out while your pet is staying with us!